Karen lives to reinvent herself while adopting change as an opportunity. She began her career as a Key Account Manager at Procter & Gamble Guatemala, after finishing an internship at Walt Disney World. She traveled as a remote Social Media consultant and now lives in San Francisco, in Silicon Valley, where she joined the team of one of the most loved and valuable apps in the world – WhatsApp.

At WhatsApp, which is one of Facebook’s family of apps, she represents the Spanish speaking Market and leads the Outsourcing program that helps WhatsApp support their users around the world. To add to her travels, she was part of the landing team in Austin and has led the WhatsApp support team in Dublin.

Karen is also a vegetarian sommelier, yogi and animal lover.